Frequently Asked Questions
If I have FrontRunner Professional register my website address, will it be registered in my name or FrontRunners name?
FrontRunner Professional follows the industry standard business practice of 99% of website address registrars. We will never register the website address of one of our valued customers in anyone's name other than theirs.
Why is the website solution so affordably priced?
The website solution is a testament to our long term commitment to aid funeral professionals and our valued customers. Given the size, strength and resources of our two great companies, coupled with some very smart technology and memorial candle strategy, we are able to not only keep the cost of this solution affordable to any size firm, but provide inherent features that help you reduce the total cost of ownership down to nothing. We see our solutions as more of a long term investment in our customers and a leadership responsibility. We will continue to turn out new products and solutions with the single focus of helping the profession excel in today's markets.
Is there any software that needs to be installed?
Our Funeral Director Software is web-based and requires no installation of software in order to use the functionality of the program. The system utilizes the 256-bit encryption security (the same as banks) and your data is automatically backed-up hourly. More importantly, being web-based, any support issues you may have can usually be fixed within minutes.
- If I have FrontRunner Professional register my website address, will it be registered in my name or FrontRunners name?
Can I use these solutions on my Mac computer?
Our funeral home management software is not dependant on any computer platform. You can use either a Windows-based PC or Mac to complete your daily tasks.
How does this solution compare with others that are on the market?
Frankly, there is nothing on the market today that can compare with the comprehensiveness and sheer overall strategy of the solution. This single system has been designed to replace any single applications that are on the market today, and will continue to evolve and exceed anything that enters the market tomorrow. All for one low cost.
Do the solutions allow for family interactivity?
Yes. Ours were one of the first solutions on the market to allow the family to be provided with a user name and password, allowing them to choose from an ever-evolving list of features they can control within their loved ones Book of Memories™. In addition, funeral homes and cemeteries can also allow the family or executor to input information remotely from any distance and provide critical vital statistics information, before, during or after the funeral.
- Can I use these solutions on my Mac computer?