You can tell a lot about a company, by the company they keep.
FrontRunner Professional’s success is due in part to our strategic partnerships with companies that offer complimentary products or services that we can incorporate into our offering.
You may want to take a look at the Funeral Associations that have chosen to use FrontRunner as their web site solution.
Director OnCall
More than an answering service, Director OnCall takes call center excellence, personal attention to detail, and industry expertise and combines it with award winning technology solutions to create the most advanced call answering solution for today’s funeral professionals.
Whether using the Matthews WebSystem or IMS utilizing the Director OnCall program makes sense financially and productively; the integration of our two companies has created a program that seamlessly talks back and forth when a funeral record is entered into the Matthews WebSystem or IMS program. What this has created for your funeral home is the ability to get great call center support without the need for email, fax or calls to transfer further funeral information when you have a death call. With Director OnCall the call center will have the information as soon as it is entered into the system.
These capabilities will provide your funeral home with efficiency and more time to focus on the important parts of your business.
Virtual Attendant by Infinity Video
Through Virtual Attendant, their web video production company devoted to funeral professionals, Infinity Video is creating the largest library of online video marketing tools in the deathcare industry - exclusively for the customers of Matthews Solutions.
A Virtual Attendant is a borderless flash video of an actor or funeral director who walks onto a web page to greet visitors, explain services, describe facilities, introduce staff, and guide them to the source of information they seek.
While the WOW factor alone will differentiate Matthews Solutions’ customers from other funeral homes, the real value lies in the unique ability to humanize an Internet experience. Virtual Attendants treat online visitors exactly the way the funeral home staff would care for any visitor.
Funeral home owners can select from a wide range of scripts and actors that would be of optimal appeal to families in their communities (gender, age, race, faith, etc.).
There are three Video Attendant programs to choose from:
Standard: actors deliver valuable information on various products and services
Personalized: actors deliver Standard scripts stating the name of the funeral home and community.
Customized: the funeral director and/or staff appear as the Virtual Attendant, delivering scripts specifically written for their funeral home
Contact Virtual Attendant by Infinity Video
AfterLoss
Many Funeral Homes across North America offer the Afterloss program in their Funeral Homes to help the families they serve through their difficult times.
Our partnership with Aflerloss has created a simplified approach to applying for Afterloss with your families. With our system, you need to only check mark a box and we will complete the subscription for you.
Executor’s Aide
Executor’s Aide offers estate fraud protection to your customers. Executor’s Aide helps the executor ensure that important agencies are notified of the death of their loved one. This is normally a timely process and Executor’s Aide looks after it all for the executor. Typically the funeral home would have to complete a lengthy form to sign up for this service, however with the Matthews WebSystem or IMS program completing a form is simple and quick. With the information already completed in the funeral record, we populate and submit the form for your funeral home and customer.
Dr. Alan Wolfelt
Dr. Alan Wolfelt's Griefwords, a Web site add-on that can be easily added to your FrontRunner Pro Web site. With this add-on, your grief literature will be constantly updated and added to over the course of the year.
InternetSecure
If you are interested in e-commerce credit card processing online, and you are a Canadian customer of FrontRunner Professional, you will require an InternetSecure account. Once you receive your account information, we will setup your product catalog with that information and you are ready to process online transactions.
WorldPay
WorldPay is part of The Royal Bank of Scotland Group. WorldPay is available to both Canadian & United States clients of FrontRunner Professional. If you are looking to add e-commerce processing to your product catalog, you will require a WorldPay account. Please contact a FrontRunner Professional representative to discuss your options.
OptimizeGuru.com
You have built a great Web site, but find that you are not listed in the search engines? Let OptimizeGuru.com help with your search engine rankings. OptimizeGuru.com submits your web site each day with a report at the end of each month showing your success.